Privacy Policy

Last updated: March 1, 2026

Intra Labs ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our products and services.

Information we collect

We collect information that you provide directly, including:

• Account registration details (name, email, organization)
• Content you create, upload, or share through our services
• Communications with our support team
• Payment and billing information

We automatically collect certain technical information, including browser type, IP address, device identifiers, and usage patterns.

How we use your information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, security alerts, and support messages
• Monitor and analyze usage trends to improve user experience

Data retention

We retain your information for as long as your account is active. You may request deletion at any time by contacting privacy@intra-labs.com.

Data security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest (AES-256), and regular security audits. SOC 2 Type II certified.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. Contact privacy@intra-labs.com.